Online Reviews
Online Reviews
We automatically sync with your review pages every day, giving you a bird's-eye view of your online reputation from one dashboard. Track new positive reviews and communicate with deflected reviews all in one place.
Use Interactions to automatically prompt your guests for a rating after their first visit. If they rate 4 or 5 stars, it gets published. If they rate 3 stars or less, we'll deflect it with an internal feedback form.
When a guest rates 4 or 5 stars, their feedback will be automatically pushed to your TripAdvisor, Facebook or Google review pages. You can keep track of all your published positive reviews from your dashboard.
A negative review benefits no-one and can often be undeserved, so if a guest leaves a rating of 3 stars or less, we'll deflect it. Instead, the guest can leave internal feedback and you can contact them to solve their problems.
Your online reputation is a testament to the quality of your venue, with key performance indicators such as average review score and rate of new reviews giving you peace of mind on your reputations improvements.
See which say your reputation is trending with a birds eye view of your reviews.
Automatically ask new guests to leave a rating after they visit your venue.
Decide when your guests will sent their rating email.
Stop negative reviews from going public with an internal feedback form.
Nick Vardy, Bison Beer
"Beambox is a highly intuitive system, cleverly designed to provide secure guest WiFi whilst providing us as a business with innovative tools to reach and reward our customers and grow loyalty."
